1. Introduction
Welcome to Visic ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our 3D music visualization cloud rendering platform and related services.
2. Information We Do NOT Collect
Visic is committed to protecting your privacy. We want to be clear about what we do NOT collect:
- Personal Information: We do not collect or store personal information such as your name, email address, phone number, or physical address unless you voluntarily provide it to us.
- Camera Access: We do not request or use access to your device's camera.
- File System Access: We do not access your device's file system beyond the audio files you explicitly upload for processing.
- Photos and Media: We do not access your photos, videos, or other media files stored on your device.
- Location Data: We do not collect or track your geographic location.
- Microphone Access: We do not access your device's microphone for recording purposes.
3. Information We May Collect
3.1 Audio Files
When you use our service, you may upload audio files for 3D visualization processing. These files are:
- Processed temporarily for visualization generation
- Automatically deleted from our servers after processing is complete
- Not stored, shared, or used for any other purposes
3.2 Technical Information
We may collect minimal technical information to ensure service functionality:
- Browser type and version
- Operating system information
- IP address (for security and performance purposes only)
- Service usage statistics (anonymized)
4. How We Use Information
Any information we collect is used solely for:
- Processing your audio files to generate 3D visualizations
- Providing and maintaining our service
- Improving service performance and reliability
- Ensuring security and preventing abuse
5. Data Sharing and Disclosure
We do not sell, trade, or rent your information to third parties. We may only disclose information when:
- Required by law or legal process
- Necessary to protect our rights or safety
- With your explicit consent
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encrypted data transmission
- Secure cloud infrastructure
- Regular security assessments
- Automatic deletion of uploaded files after processing
7. Data Retention
We retain information only as long as necessary to provide our services:
- Audio files: Deleted immediately after processing completion
- Technical logs: Retained for up to 30 days for security purposes
- Generated visualizations: Available for download for 7 days, then automatically deleted
8. Children's Privacy
Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.
9. International Users
Our service may be accessed from various countries. By using our service, you consent to the processing of your information in accordance with this Privacy Policy, regardless of your location.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: developer@ciney.ai
Discord: Join our community
12. Your Rights
You have the right to:
- Access information about how your data is processed
- Request deletion of any data we may have
- Withdraw consent for data processing at any time
- Contact us with privacy-related concerns
This Privacy Policy demonstrates our commitment to transparency and user privacy. We believe in giving you full control over your data and ensuring your creative process remains private and secure.